AlphaWash Grand Palms

So, you will see some post on here about them taking a long time… let me tell you, it’s worth the wait. I’m writing this review while watching them detail my car, I’ve NEVER seen detailing like this for these prices. This isn’t a quick stop hand wash, this is detailing. Kind staff, the owner is a nice guy, AlphaWash is a hidden gem.

Beware of Alpha Carwash (Pines & Palm and Grand Palm Hotel location) I took my recently purchased car (which is not driven frequently) to Alpha Carwash, after removing the seat covers for the first time, inorder to get a more thorough interior clean my way, since it was a 2nd hand car. So the car wasn't filthy, it just had some area's that i wanted cleaned. Mark you, I bought the car to them to show exactly what I wanted done. I specifically requested a detail in these areas- vacuum faux leather seats, clean the vents, seatbelt buckles, cupholders, and storage pockets—no exterior wash or floor vacuuming. I was quoted $100. When I called to schedule, I was told to meet at a different location (Grand Palm Hotel) and was suddenly quoted $120. After reminding him of the original price, he agreed to do it for $100 if I came to that location. I reiterated numerous times, no exterior wash. After 2 hours, not only did they wash the exterior and tires (which I didn’t want), but several of the specific interior areas I asked to be cleaned were either missed or poorly done. Kevin came on scene and he even stepped in and redid some parts himself. At the end, they charged me $107 with tax, and I added a tip, bringing the total to $130. The next day, while putting my seat covers back on, I found multiple (specific) spots untouched/missed. (Pics uploaded) I shared videos and photos and asked for a partial or full refund. Instead, I was told to bring the car back. I explained that I don’t have time for another visit and that the service should’ve been done right the first time, so i wouldn't have to return to get it done better. The response, no refunds, only rework. To make matters worse, I was told the car was “dirty,” No, those specific areas were dirty that's why i wanted a detail clean in those specific areas. He also never apologized for the inconvenience. I wouldn’t recommend this place. They blame the customer and take no accountability. Why would I want to return. I went h

Amazing service. I think photos speak for themselves. During an off-road trip, a wave of muddy water came inside the car. You now see it and it’s like nothing happened