Ceramic Pro & Atomic Auto Salon

Google reviews

• B
  Barry Plunkett 4 months ago

  I recently took the leap and bought a used Porsche. Great mechanically, but its jet black paint was dull and marred by swirls. Ceramic Pro corrected the swirls and applied a ceramic coating. The paint now looks like it came straight from the showroom floor, and people assume it’s a new car! I should also add that everyone I met there was pleasant and accommodating, and I was kept informed at every stage of the process. A great experience and highly recommended.

• L
  Lauren Morris 3 months ago

  UPDATE: After our review, the owner contacted us directly, quickly and professionally. While I remain disappointed with the outcome of our specific detailing appointment, I want to acknowledge that he took the concerns seriously, provided guidance on remedying the instrument lens, and I don't think our experience is indicative of the usual work or service provided to customers. He also offered additional assistance to help us meet our DOD Vehicle Processing Center timeline. I was originally referred to Atomic Auto Salon because of the exceptional work others had seen from the company, and I personally saw evidence of that quality in the portions of the vehicle that were completed. Based on my conversations with the owner, I believe our experience was not representative of the standard they strive to deliver. In hindsight, families preparing larger vehicles for PCS moves or DOD VPC inspections should consider discussing timelines with a grace window based on the vehicle condition, and inspection-specific requirements in detail before the appointment. I am leaving my original review in place because it accurately reflects my experience, but I also believe it is fair to recognize the normal quality of work and the owner’s prompt and professional response, and willingness to work toward a resolution. I chose Atomic Auto Salon because we were preparing our family vehicle for shipment to Germany through the Department of Defense Vehicle Processing Center (VPC). During our first conversation, I clearly explained that we were a military family on a tight PCS timeline, and I was assured they understood the requirements and would take care of us. I paid nearly $500 for a detailing package. Before booking, they requested photos of the vehicle, which I provided the same day the contract was signed. Ten days later, they left a single voicemail stating that the vehicle would require an upgraded package at additional cost. Unfortunately, that message was missed. However, no addi

In the order Google returned them. Not verified by MobileDetailing.io.