Dereks Auto Detail and Hand Car Wash

Google reviews

• K
  Kelly Powers 5 months ago

  Huge thank you to my mom for the gift of a detail from Derek’s Auto Detail—my 2014 Prius desperately needed it. It had been cleaned over the years but not truly detailed in about 8 years, and it showed. Grubby, worn, and with some road rash. Derek did an incredible job. The interior looks pristine—honestly better than I expected. Th exterior looks it’s best and all the pine needles, debris and pollen have been removed from the nooks and crannies. Shiny and sparkly. The process was easy from start to finish. Derek confirmed the appointment by phone, then did a quick walk-through with me so I could point out problem areas. He was clear about what he could and couldn’t do, which I really appreciated—expectations were set and fully met. Finished on time, no surprises, great communication. Highly recommend. I’ll definitely be back — but sooner next time.

• E
  Ellie 2 months ago

  Chose the place largely because of their promise to deep clean the car including cup holders, but they missed many details (and not tiny ones either, I could see the dirty spots with a quick glance and could easily wipe them myself with a wet paper towel). I sent these photos to them the day of/day after via text (where they texted me first asking how it was), but they never responded. They have multiple phone numbers so it's hard to call them, and when I finally did, they agreed to touch up my car but unfortunately I was rear ended and had to take my car into the repair shop. By the time I had time to come in again, they refused to touch up the car because it had been too long (understandable, but disappointing considering I sent them the photos right after the car cleaning so they know I wasn't making things up). I gave them a large tip too before noticing the problems. They did do a good job of scraping the moss off the exterior of the car, but overall it's not worth the money and I would've chosen another place in hindsight that would've been similar price but cleaned better. This seems to be a relatively consistent issue considering the other reviews so I wish I had listened to those reviews before choosing here

In the order Google returned them. Not verified by MobileDetailing.io.