Hand Upon Detailing & Ceramic Coatings

Google reviews

• A
  Allister Samuel 4 months ago

  I’m genuinely disappointed to be writing this review because I previously trusted this company after having a great experience with my first vehicle. When I purchased a new car, I immediately came back for a full front PPF and ceramic coating package. I was quoted a 2-day turnaround and promised regular updates, but communication quickly became inconsistent. After multiple delays, excuses, and missed deadlines, responsibility for my vehicle was passed between employees without clear communication. I was eventually offered a complimentary full-body PPF for the inconvenience, but despite agreeing on several deadlines, the work was never completed. One employee completely stopped responding to my calls and texts, and I later found out he was no longer with the company without my knowledge. At this point, my vehicle still does not have the promised PPF installed, the interior ceramic coating was never done, and the exterior ceramic coating wasn’t even completed properly. The lack of communication, accountability, and professionalism throughout this process has completely destroyed my trust in the company. I’m honestly at a loss for words. UPDATE: Danny eventually got back in contact with me and finally completed the PPF work on my vehicle. Unfortunately, the quality of the install was terrible. I brought the car to multiple reputable PPF shops for inspection and received the same feedback from every single one. Several shops told me it was one of the worst PPF installations they had seen. They also pointed out that my clear coat is now lifting, and warned me that removing the PPF from my bumper will very likely peel the paint completely off, meaning I may now need to have my bumper repainted. After everything I went through with the delays, broken promises, lack of communication, and being completely ghosted, I’m now potentially dealing with paint damage caused by the improper installation itself. I have completely lost trust in this company and am extremely disappoi

• J
  Julian Bagtas 11 months ago

  I had been browsing around for a shop to ceramic coat my car and came across Hand Upon with glowing reviews from yelp/google/reddit. Having spoken to Danny at length about protection/coating options he was quick to respond with more than enough info to minimize any doubt about their services. To top it off he had reached out with a promotional offer for a 5 year ceramic coat that I could not refuse! Upon pickup after the service I was extremely happy with the results. Danny and team took great care of my vehicle, and went above and beyond what I had expected. The pearl effect paint looks enhanced with no imperfections. The team even took time to clean the interior of the car, vacuum the mats, door card alcantara and even spot treated my daughter carseat! I will let the photos speak for themselves. Won't hesitate to continue to give the Hand Upon team my business in the future. Thank you Danny and team!

In the order Google returned them. Not verified by MobileDetailing.io.