Iconic Image, LLC

I selected this shop based on the expectation of honesty, competence, and basic business ethics. Unfortunately, my experience demonstrated the opposite. I paid for new parts and later confirmed used parts were installed. My truck was kept far longer than the agreed timeline, with excuse after excuse and shifting completion dates. As well as being charged for work that was never actually done (including a $1300 “ceramic coating” that was in fact just a $40 wax)—a fact that became clear only after inspecting the vehicle and verifying with another professional. Due to the seriousness of these issues, the matter was resolved through legal action, which concluded in my favor. Communication was misleading at best and dishonest at worst. I was repeatedly assured work had been completed when it had not. If you value your time, your money, or your vehicle, I strongly recommend taking them elsewhere. There are plenty of shops that operate with integrity—this is not one of them.

Got the 10 year ceramic coating done on my 2021 f150. Just wanted to say, wow! The reflection of the highway signs on the hood is incredible! Pictures don't do it justice, it's so clear that you could read the signs off the hood. Also, going through the car wash, all the dirt and bugs just wash right off with no effort. I highly recommend going through Jeff, he is a honest guy that cares about perfection

Called Iconic Image and made appts for our 2017 Honda Ridgeline and Toyota Rav4 for exterior annual waxing. Jeff asked if I considered ceramic coating instead. I researched it and thought it was a great idea. Wow, what a beautiful, durable, showroom finish! As good or better than a new vehicle shine! Affordable, 5 or 10 yr free annual touch up if needed. Great location, honest, reputable work. I am very picky with my vehicles appearance and Jeff did not disappoint. This is my 3rd auto "detailer" experience, by far the best! No need for Iconic Image to advertise, SUPERIOR WORK spreads fast!!!