Lickide Split Car Cleanup and Detailing, Inc.

Just had my Ram cleaned up there as always Roger did a great job. The shine on my truck is spectacular. Love their work.

The following will be as honest of a review that I can give. When I first called towards the end of September the owner, Roger, answered the phone but was with a customer and said he would call back. He didn't, I had called him again after an hour and was able to tell him what we wanted done with our vehicle. It was driven into a river by the previous owner and we needed all seats and carpet out and cleaned along with cleaning and adding dielectric grease to the electrical connectors. He said no problem as they do many flood vehicles and knows what needs to be done. He would be able to start on the vehicle the following Monday, which was 6 days out. We agreed and dropped the vehicle off on Sept 30th (Sunday). On Tuesday, October the 2nd we called and he said it is nearly done and he was expecting it to be ready the next day. We were shocked because we know how much work it is to do what needs to be done but he said that the carpets were not that bad. Wednesday had come and gone. It was not nearly as easy to reach him after that. He kept saying it was going to take a while longer. Eventually, we received the vehicle on October 11th (12 days after dropping it off) and paid him $300. During this time we wanted him to detail another vehicle but because it took so long, we cancelled that deal. He apologized for the delay and said he would do the other car for free, so we agreed to that. He promised to have it done by Tuesday evening (5 days later). Take a look at the pictures, this is how we received it from them. As you can see nothing was done as this is nearly the same condition it was in when we left it with them. The stuff they sprayed only masked the dirt and left a sticky residue that we needed to clean up. That day I took out all of the seats and lifted up the carpet and it was wet underneath and still very dirty from the flooding. They didn't even look, because if they did this is what they would see (see pictures). I called the owner and t

I was extremely disappointed with the service I received. My husband and I purchased a vehicle from a dealership if which the owners clearly had a dog (we do not). I called Lickide Split and was super excited to get the vehicle detailed. The owner stated that he would need the SUV from 9am to 5pm Tuesday. I told him I would need to drop it off the night before as I would not be able to bring it that morning and that I would have to figure out how to pick it up since my husband would be working late. He stated that is fine and told me where to drop the keys. I called him Tuesday afternoon stating that a friend could give me a ride and he stated it would be ready for pickup by 4:30. Before dropping off the vehicle, I had noticed three dog hairs protruding from the vents on the dashboard. After it was "detailed", there were only two hairs sticking up. When I got home, I pulled into the garage where it was warm and looked the vehicle over. I was disgusted to find gunk (I'm guessing was peanut butter?) on the door by the seatbelt, the inside glass on the moonroofs were dirty, the windows were spotted and streaked, the headrests were clearly not even lifted (as seen in the photos included), and there was copious amounts of dog hair under and around the seats (see photos). In addition, I found some kind of fruit pit or nut coated with hair along with a pen and a pair of sunglasses under the seats as well as bits of food and candy. The quarter and nickel I dropped on the floor before dropping it off were still on the floor between the seat and the center console. I immediately phoned the owner to let him know the condition of the vehicle and that he may want to speak with his employees. He was instantly defensive and stated that he personally inspects every vehicle before it leaves and that he has "been in this business longer than anyone". He asked if he could pick it up for an hour and make it right. I declined and stated that I would prefer to do it myself, that he alrea