Marine Center of Las Vegas

Ok, I know I said a lot about this place but it gets better! Huge gigantic thank you to Bob in service! Some items came up and we had items from delivery. Bob the service manager/foreman? I could have the title wrong. He got the boat done in record time, the floors look amazing and he even sent me a picture! The service is great! And he is real helpful and communicates about the status! I’ll as for Bob every time I go in if I can! Also I can’t leave out how awesome and helpful Candace has been and Will! They really are helpful even with me be slightly neurotic about the boat lol but aren’t we all? Thank you all of you!

From the beginning. I pulled my boat out of storage after 3 years and attempted to start it, no luck. I pulled the cowling and motor cover off, checked some things and it still wouldn't start. I reassemble the motor and brought it in to Marine Center. When I picked the boat up a week and half later I noticed when I got home the top cowling on the motor was cracked and broken. Having just handled this piece the day before bringing it to them and it being in storage getting zero use I knew this was not broken when I dropped it off. Unfortunately the Marine Center took the position of it "was already" broken when I dropped it off but of course they didn't call me to ask about it they just waited to see if I would notice and I did and then they denied breaking it. They sent me pics of it broken in their shop dated 5 days after I dropped it off which proves nothing. Or perhaps proves that whoever broke it was covering it up by taking pics of it because again, non of this was brought up until I confronted them about the cowling being broken. Bob and Ray are shady people and according to Google reviews Ray (a mechanic) has done similar things in the past. Bob, who comes off as a nice guy straight lied to my face and covered for Ray. This is so unfortunate as a business because A) they were in the wrong and B) I spent $1800 on services and they now lost a customer forever and I will tell everyone I know with a boat to not go here and got a 1 star review over an $83 part. What a shame, what goes around comes around. DONT GIVE THIS PLACE YOUR BUSINESS!

excellent. Customer service for all your marine parts and service 👍