Master Mobile Detailing

2 last minute cancelations day of service, Across 3 weeks. Failure to work weekends because "they don't work weekends". My review is based solely on their 2 last minute cancelations over rain (when the skies are clear) for interior truck detailing, and zero flexibility to ensure service. Wish them the best. I will edit my review if they follow through on service.

Unfortunately was not impressed with this detailing company and I didn’t even get to experience their work yet. I made an appointment with a certain rate, then was messaged the morning of the appointment that they messed up and will actually be charging a mileage rate. I ok’d it. Once they got to our house, they said there would be an additional $75 fee for deep cleaning. I asked them to explain the difference between a complete package detail and the need for a deeper cleaning that’s included and they couldn’t. We had a detailing company previously, so I had my husband call them to see what the issue was, and essentially they did not have the proper chemicals to remove dirt build up or something is what he got out of the phone call. The truck was used as a work truck and this was the purpose of the detail. Looks like my husband will be doing it himself to get the job done! Here’s pictures of where it appears they tried to use steel wool or something to remove dirt off of leather?? Here’s the overall car. It needs cleaned up for sure, but I don’t really understand the $75 extra charge. Aside from that, I never said no to paying $75 more, I just asked for a reason why it fell under the extra fee category. It has dirt but shampooing removes quickly and doesn’t take much excessive time, based on experience. I was honestly very disappointed that we counted on reserving an appointment with this company and we were let down.

Highly recommend Master Mobile Detailing!! He is so personable and does an incredible job. He pays attention to detail and doesn’t rush through just to get you done, he really cares and takes his time! If you need any detail work, don’t hesitate to reach out!!