Mello Marine LLC

These guys are great. I had to get my boat inspected for mussels and these guys worked quickly and efficiently to get me on the lake in no time. The owner, Sally, even gave me a tour of the sprawling facility while I waited. Impressive place!

I don't generally give reviews but every once in a while I have interactions and experiences that make me want to highlight and share businesses that I feel go above and beyond taking care of their customer. I felt this way about Mello so I wanted to share my experience in this review and hope others give them a chance and come away feeling the same way I did. I stumbled upon this place during my search for a used wake surf boat. They were listing a used Calabria boat that I went to go check out. We were greeted by the owner Sally and we got to talking about wake surf boats in general. She spent about 30-45 min with us talking about her history, wake surf boats and telling us about the Centurion boats that she sells. Since I had never owned a wake surf boat before she gave us some really good info and insight into what makes a good surf boat and why Centurion was one of the top manufacturers. We left knowing we had to do more research which I did. Fast forward a year later, I ended up getting a used centurion wake surf boat. My point is I would have never thought about a Centurion boat until speaking with Sally, and we really appreciated her time and knowledge on the subject. We certainly don't have new boat money but we never felt dismissed or judged or made to feel less important because we weren't there looking at new boats. We also never felt like Sally was pushing us to Centurion or a specific direction. She was certainly highlighting why she felt the Centurion boats were the best, but I did my own research and eventually came to the same conclusion. I felt like the Centurion boats were high quality builds and they were the ones that started the whole wake surf boat build. I just recently dropped off my boat to Mello Marine to have them service it and add some features to it. It's not the closest shop but it's the one I felt most comfortable with and trusted. I first spoke with Luke who was great and helpful on the phone and I have since been dealing with Ric

I would like to thank Sally, Bobby and the rest of the Mello team for their excellent customer service. Bobby is very knowledgeable of the Centurion product, he was able to answer all my questions, he’s also very responsive with text and phone calls. I would also like to acknowledge Bobby’s patience. I am sure he thought I was wasting his time at some point, but he was professional and worked with me for the five months it took me to make up my mind. Ultimately getting a price I believe is fair and chaffering with their broker to get terms I could agree to. The pro shop has a good selection of surfboards, wakeboards and all the necessities for a great day on the water. My family and I can’t wait for the weather to warm up to take our new 2024 Ri230 out on the lake. I look forward to doing future business with Mello.