Milicia Marine

Google reviews

• G
  Gerald Thurston 4 months ago

  5 stars isn’t enough for Adam and team. I brought my boat in for a full repower, moving from a Mercury Optimax to a Yamaha SHO, adding Power-Poles, and what could have been a complicated project turned into one of the best service experiences I’ve had anywhere. On top of the repower and rigging, they found and chased down a major wiring short that could have easily turned into a much bigger issue. Instead of just doing the bare minimum the team went over the entire boat with a fine tooth comb, rewired and fixing as necessary, they communicated every step of the way, and treated my boat like it was their own. What impressed me most was how hard Adam and team worked to get me back on the water. Because of their effort, I made it down to Lake Fork Reservoir during the spawn and ended up landing an 8-pounder on the newly rigged boat. That trip alone made the project unforgettable. The boat runs better than it ever has, everything is cleaner, more reliable, and rigged right. If you’re looking for a shop that knows repowers, rigging, electrical, troubleshooting, and actually cares about getting you back on the water, I can’t recommend Milicia Marine enough.

• M
  Mark Eccher 4 months ago

  Mandatory $200 Diagnostic Fee for a Repair Already Diagnosed. $554 for a Seal Repair — Fixed Elsewhere for $236. I took my 2016 Bass Tracker with a 75HP Mercury outboard to Milicia Marine on 04/29 to have a shift shaft seal replaced. I had already removed the lower unit/gearcase and identified that it was a failed shift shaft seal. The issue was visible, including gear oil present in the adjacent cavity. At check-in, I was charged a $192 “diagnostic fee”. I wish this would have been explained FIRST THING on the phone and I never would have drove 40 minutes to M.M.. I understand many customers misdiagnose problems, but in this case the lower unit was already removed and the problem area was exposed. Aside from a simple pressure test — which takes only a few minutes — there was very little left to actually diagnose. On 05/02, M.M. called and recommended replacing all seals in the lower end for approximately $852 more. I declined and explained I only wanted the shift shaft seal replaced. I was then quoted $362 plus parts for just that repair. Including the mandatory $192 diagnostic fee, the total estimate came out to over $554 (not including parts) to replace the shift shaft seal on a gearcase that had already been removed from the boat. I left M.M. and went directly, with the lower unit and boat in tow, to Bass Pro Shops, an official Tracker dealer, intending only to purchase the seal and complete the repair myself. Their service manager informed me they could replace the seal for $159 plus parts. They replaced the seal, refilled the gearcase with fresh gear oil, pressure-tested the unit, confirmed there were no additional leaks, installed the lower unit back onto the motor / boat, provided a courtesy health / hour / error check on the motor, and my total out-the-door cost was $236! The best part, they did it same day, in less than two hours! I grabbed lunch nearby and didn't have to make multiple trips. M.M. also added a $16.19 shop supply fee and a $6.73 surcharge

In the order Google returned them. Not verified by MobileDetailing.io.