Quality Craft Mobile Marine

Different story every time i called to check on the boat. Went from having the new parts and in process of installing to having trouble with parts availability to just needs retested and back to no parts availability again. When i called him out on the changing of stories he immediately denied it all. I pulled my boat from him to bring to a different shop and got the start of a lecture on nobody else will touch it being so old. Well i got 3 other shops willing to work on it and all said they get tons of rework from this shop. This was before making the decision to pull the boat from him. One thing he did do well was did not charge me for work done (if there was any) when i pulled the boat from him. Long story short read the other reviews. There's an excuse for all the poor reviews saying they aren't correct but from my experience they all were.

I have used Quality Craft Mobile Marine for a few years. It seems as long as I was only getting my motor winterized the service was good. However, when I needed more in depth service I was truly dissatisfied, as I witnessed poor/no service, which resulted in him having my boat for extended periods of time past the 'promised date' only for him to tell me he has "not looked at my boat yet" . Due to his lower cost of service I attempted to continue to use him but to my dismay, the same lack of QUALITY service continued.... I had to find another repair shop

DO NOT TAKE YOUR BOAT HERE FOR SERVICE OR STORAGE!!!! I would give zero stars if it would let you. For starters after supposedly storing our boat with the cover on, indoors, it was returned to us filthy, tears in the seat, spider webs and about 3 inches of standing water under all our seat and side storage's. Then after spending over $2000 on repairs the boat wouldn't even start. Earl actually came out to the marina to take a look and started rigging the carburetor, wiggling wires and started it up after pulling out a broken belt. I asked why he didn't fix the belt and he said it was only squeaking, not broken. (my husband said to fix EVERYTHING on this boat so we would have no troubles this season) My father in law was with me at the marina meeting and he requested to take it on a test drive to see how it runs. Our reply was "I dont ever go out on the water, I dont swim" (after he bragged to my husband when we first met about his big boat on Monroe) after I called him out on that and he lied straight to my face telling me he never said that I know why he didn't want to take it for a test. 30 seconds out on the water, were smoking again, same problem. Oh and this is after he said he would have to special order a fan belt and it could take weeks to come in. My husband found one at autozone for $12 and replaced it himself in 3 min. Long story short Earl did absolutely nothing to our boat. He also charged us $600.00 to install a stereo (that never worked) and a battery separate from the other charges. Pay the money to go to a qualified mechanic, read the reviews. All the other marine mechanics in the area have all heard of quality craft and laughed as they told us that we got took by "Earl the Squirrel" who also told us that our boat is old and will never just "Start right up". Well and behold in and out at a qualified mechanic and our "old boat" starts right up and runs great.