Reflectionz Detail Las Vegas & CeramicPro

If I could give negative -3 I would. I initially booked my vehicle and they kept my vehicle for almost 5 days. I planned on paying $3800 to have my entire car ceramic, the glass ceramic and the extra layer that goes on the hood. My car is an $80,000 BMW so I really wanted to protect it. when I called to pick up my car that following Monday, the receptionist told me “we’re really sorry, but there are other people that are trying to get their cars done. “ So basically, my car wasn’t done when I called five days later. Somehow, my car was magically done the next day! Not sure how they did that! So when I picked my car up, they said that they were only going to charge me $1800 and then acted like they Put the ceramic over the entire vehicle, etc., etc., and gave me a huge discount just for the Problems I don’t mind paying $3800, that’s what I intended on paying. But the truth is, they did a really crappy job on my car and I don’t think that they did ceramic on the window and it is nearly impossible to get the bugs off of my car after washing it twice. Keep in mind I have to hand wash my car now. I can’t take it through car wash. It’s impossible to get the dead bugs off! Furthermore ceramic pro does not list Reflectionz as an authorized dealer so how are you supposed to register your product? I’m now Going to have to take my car to somebody else to have it done properly and now go without my car again for another week. The pictures that I have attached are after washing my car twice!

The guy arrived in time as scheduled, did an absolutely great job and even added some free services as a gift. WOW! He said the whole job would take about 4 hrs but he actually completed within 3 hrs or less but that didn't affect the quality of work. I will most definitely return to these guys next time

From the moment you step into the shop, you’re treated like family . V was so helpful throughout the entire process with the rates quoted, package variations and making this process as easy and quick as possible . She quoted us rates that simply could’t be beat and flattened out any other competitors we’ve spoken to. She sent me photos and videos of the entire process and I cannot be more thankful ! As for Matt and Andrew, they did a FANTASTIC job on the car . This is our 2nd car they’ve done and I cannot express how happy I am with the outcome of it ! They pay very close attention to detail, the car comes out looking spotless, every inch of the car has been protected and taken care of . Simple the best in the business and I wouldn’t take my vehicles anywhere else! They’re all like family at this point ! Thank you guys!