Schooner Creek Boat Works

Schooner Creek Boat Works was an awesome experience. This was my first haul out of a new (to me) 1972 34ft boat. I had no idea what to expect (of the yard or the boat condition). Seth Constable was excellent to deal with every step of the way. I know he had 20+ projects going but I always felt like his attention was as if mine was the only one. Every single person I encountered (from mechanic Nick to yard manager Eric to countless others) were top notch, communicative, and always happy to help. The timing was seamless for the surveyor to access the boat and Seth communicated at every step of the process as things were discovered and repaired. I knew I'd pay more than a simple bottom paint job (old boat, unknown condition) but I feel like I got a good value and very high quality job for the things that needed attention. They were aware I was on a budget and helped explain what needed done and what could wait. These guys were excellent to work with. They treated me like I had a brand new million dollar yacht (even though I brought them a 1972 beater). Thank you to Seth and everyone at Schooner Creek for a job well done! I'll be back for my next maintenance (and when I get that million dollar yacht)!

I recently had some work done at Schooner Creek and was very pleased with everything about the experience, including a problem with some paint failure on the paint job Schooner Creek had done.This was clearly accidental and unintentional. This was discovered after an outside contractor had completed some work on my boat, separate from Schooner Creek’s work. It required me to bring my boat back in to have the paint job redone. Although there was not 100% proof what the cause was, all evidence pointed to the outside contractor’s work as the reason for the paint failure. In spite of the evidence showing this happened by no fault of what Schooner Creek had done, they handled it in the most fair and professional fashion. They took on the cost of the replacement paint and also the majority of the cost of the labor to redo it, and suggested a small portion of the labor be covered by the outside contractor. The outside contractor took no responsibility for this problem, and argued to its cause in spite of what seemed pretty clear to Schooner Creek and myself. The contractor ultimately agreed to help with the costs of a redo paint job, but not without a fair amount of pulling of teeth to just encourage them to help be part of a fair and reasonable solution for all parties involved. The quality of the work was excellent (installation of new electronic instruments and new bottom paint) and after this situation played out, it was evident that Schooner Creek went above and beyond for me, showing they really valued me as a customer and cared about investing in potential future business between them and myself. My little and old boat was well taken care of, and still mattered to them, in spite of the huge number of larger and very expensive vessels they take care of on a regular basis. All of these things really matter to me and I was left feeling very satisfied and with great appreciation for their business practices and how they handle issues of customer service. I will definite

Seth and his team at Schooner Creek saved our engineer dive team last week when our motor failed during an underwater inspection. They took us in last minute, did a rapid turnaround, and had fair pricing. Best of all Seth texted us the next day making sure we were good to go, just as our temp gauge failed. I was able to call them up and Seth advised me on parts, then we were back in the water to finish the job up a few hours later. I did not receive this kind of care with other repair shops in the area. I highly recommend Schooner Creek, and we will continue to use them for our Columbia River work.