Detail Johnny LLC

Google reviews

• D
  Deanna Giovinazzo a year ago

  I don't want to rule out giving this business a chance, but I also feel I should share my experience in case it should help someone make a decision. John seems to have more work than he can handle as one person. He may have experience, although I can not attest to that based on my results. Honesty, communication, and timing were major issues that precluded this. A mouse had gotten into our cargo van and left behind a horrible smell that was primarily coming from underneath the floor mat in the front cabin, where it had gnawed through the foam on the underside. Cleaning under it required removing the front seats. Detail Johnny seemed willing to do this while other shops weren't. Saturday, I dropped it off with these requirements: 1.) Use unscented cleaning products. 2.) Find and clean the source of the odor before charging me for O2 treatments done in vain. 3.) Call me when the floor mat is out so I can see if I need to replace it. All were agreed to without issue, but only the first fulfilled. He said it would be done next weekend at latest. No calls, so I left voicemail that weekend. Monday, the secretary texts me and tells me there is still an odor after two O2 treatments. She repeatedly avoided my question if he cleaned under the mat, but finally answered vaguely, yes. I asked if I could come in to see progress. She agreed to Friday/Saturday, but then never responded. Next Monday suddenly she said I can come pick it up. When I arrived, the van was outside with all doors opened. Because of that, the odor was undetectable. I peeled up the mat and asked about the amount dirt still underneath it. He claimed this was residual dirt come loose from the underside of the mat, which could not be fully cleaned using only the unscented products I had requested - which he determined to be limited to just soap and water, while I had meant to not use products with fragrances added. But even with just soap and water, I wasn't convinced by his answer and accepted only because

• M
  Marcia 3 months ago

  I am more than pleased with your interior detailing of my car, it looks like new. I highly recommend them, people were helpful and professional 👌.

In the order Google returned them. Not verified by MobileDetailing.io.