Jerrys Marine Center LLC.

Google reviews

• M
  Melinda Kelly a month ago

  DO NOT RECOMMEND: After seeing the positive reviews for Jerry's Marina, I was genuinely excited to work with them. Unfortunately, my experience was incredibly disappointing. My dad passed away several years ago, and our boat has been sitting untouched in our side yard for over six years. When I first called Jerry's Marina in May, I was completely transparent about the situation. I explained the condition of the boat, how long it had been sitting, and that it would likely require significant work. My only requirement was that the boat be ready by August 11 for a family vacation, our first vacation together since my father's passing. Anna, who I spoke to on every phone call since May, assured me multiple times that this would not be a problem. She told me their first opening was July 20, but that boats are typically out of the shop in a week or less. I specifically asked whether availability of parts could create delays, and I was told it would not. We dropped the boat off on July 20. Over the following ten days, I repeatedly had to call for updates because no one proactively communicated with me. Each time I called, I was assured everything was still on track and that I would receive a quote shortly. Each promised callback came and went without anyone reaching out. Finally, on July 30, I learned that a quote had supposedly been emailed the day before, but it had been sent to someone else and no one bothered to call. When I finally received the estimate, it listed an expected timeline of 2-3 weeks, making it impossible to meet the August 11 deadline that had been discussed and confirmed repeatedly for months. What frustrated me most was not that the boat needed extensive work. I understood that from the beginning. The issue was the lack of communication, missed commitments, and refusal to take ownership. The boat being old, dirty, and unused for years was never a surprise. Those facts were disclosed in detail back in May before I ever scheduled the appointment. When I

• R
  Ray Lambert 2 months ago

  Jerry fixed my Honda 2001 4 stroke 90 hp engine. I have been struggling with this engine for a quite a while. Now it runs great,,, This was a great experience from the start, Jerry and his crew did a great job. Straightforward, honest, experienced team. More than a fair price for quality work. I highly recommend Jerry Marine,,,, Sincerely, Ray Lambert

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