Lakeside Boat Service, Inc.

I held off on writing this review as I was waiting to see how management was going to handle damage that was done to my boat while in their care over the winter. Unfortunately, they didn’t think they were responsible for the damage so with that, I couldn’t discourage using Lakeside enough. I dropped my boat off for winter storage and picked my boat up approximately 6 months later in the spring. When I picked up, I wasn’t able to hook up the trailer because of damage to the trailer tongue coupler. After giving the boat a thorough check, it was noted that a hole was punched through on the forward end of the outboard engine cowling and there was damage to the back end of the boat. After lifting up the seats to access the under seat storage (pontoon boat with bench seating), every compartment was soaked and had standing water. The operations manager claimed it was because I dropped it off in November. Even though I paid over $3K for indoor winter storage, they blamed it on me for the time of year I dropped off the boat. I eventually found out that the boat was transported in the winter months with no cover on from Kent to Lake Stevens and then later from Lake Stevens to Fisherman’s terminal area (about 90 miles in total) to their new shop. When I pressed about who did the transportation, I was told, “by friends paying them in pizza and beer”. Upon getting the boat in the water, I discovered that the starboard speakers on the boat were not working. Once again, none of these issues existed prior to or on the day of dropping off the boat to them. Lakeside was unwilling to take any responsibility for these issues so hopefully trying to save anyone else a headache by using them for future boat storage.

It’s hard to get your boat worked on in a timely fashion in this city, especially around boating season. Josh and his guys have always been super accommodating and flexible with scheduling and very reasonably priced compared to other places I’ve been. The indoor storage has always been a bonus! It’s nice knowing my boat is safe in their hands.

Fantastic experience, fair pricing and very knowledgeable mechanics. I heard about Lakeside Boat through the Seattle boating community, as they came highly recommended seeing how close they were to the east side. I took my Sea Ray to Josh and his team for service on the carburetor and some engine work. I was quite happy with the initial estimate, transparency and honesty. Their rates are very reasonable, he explained what was needed for the boat now and what could be addressed later in the season. His mechanic is amazing and walked me through his approach to fixing the boat. I'm very happy with the work his team provided and will continue to have him look after my boat.