Prime Time Mobile Detailing

My fiancé and I purchased each other Showtime Packges for our vehicles, one an SUV ($300)and the other a Sedan($260) during their flash sale. My fiancé’s was done a few days before mine and the work was immaculate, some of the best detailing I’ve ever seen completed. However when my appointment came I was met with a sub-par, near disappointing, experience. The technician was great, super polite, and I have no issues with him. The interior work was great for the most part except for some uncleaned floor liners. But that may have not been included in my package. The exterior work however left a lot to be desired. The package included tire and rim, clean and shine. The tires looked like they’ve been splashed with polish and the rims were not even touched. As well as the wheel wells that were also supposed to be cleaned were also untouched. Prime Time states that they have a “14 day make it right guarantee”, but I have sent an email with no response. What’s more frustrating is that I can’t even call the place because the call gets sent right to voicemail and the mailbox is entirely full, making it impossible to get in contact with them to resolve this issue. I drove to the listed address they have on google and on their website and the company does not have a store front there anymore. Went to the business next door and was told they moved/“went out of business”. I don’t know what’s going on but based on all of this trouble I would not recommend them.

I was very pleased with the quality of the service that I received from this company. Chris showed up earlier than I had expected because he finished the previous job sooner. I was impressed with the "we come to you" service so that I could continue handling my home stuff while he was working on the car. He was able to get out stains on the car seats from a spilled soda and the dirt and grime from life for a twenty-year-old car. I will definitely call them again and will recommend to friends and family. Thank you for a job well done.

Cliff came & serviced my car & he did a wonderful job! He was early, patient, professional, & personable. The inside of my car looks amazing! I was worried because I had a huge spot of vomit on my front seat. Cliff took care of it with ease & I am soooo appreciative! Thank you Cliff, I appreciate your hard work!☺️